Apothecary support
Questions for our studio
24 hrs
average reply time
Mon–Fri
studio hours
Send a note
Whether you need advice on a botanical blend or an update on a shipment, send us a message and our team will get back to you promptly.
Clear details
Shipping and returns
Transparent information on how your botanical blends travel from our Portland apothecary to your doorstep.
Dispatch
Freshness
Guarantee
Shipping rates
Shelf life
Returns
Orders are hand-packed in compostable materials and dispatched within two business days. Free standard delivery applies to all orders over $45.
Whole-leaf herbs retain their vibrant aroma best when stored in a cool, dark cupboard. Enjoy within twelve months of harvest for optimal flavor.
We accept unopened returns within 30 days of purchase. If an item arrives damaged, contact us immediately for a replacement.
